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Where Do I Go For Support?
Printer Friendly PDF User Guide (includes SpEd Forms, ER Forms & MA Forms)


19. Where Do I Go For Support?

Step 1: Consult the SpEd Forms User Guide

Before requesting support please review the SpEd Forms User Guide. Most support questions are from users who have not completed the computer configuration (refer to Section 1.1 of the User Guide). Answers to most other questions asked by teachers can be found in Frequently Asked Questions (refer to Section 18 of the User Guide).

Step 2: Contact your SpEd Forms Administrator

Your SpEd Forms Administrator is the person responsible for administering SpEd Forms for your school district. This person will be able to answer most questions about the program. Your designated SpEd Forms Administrator qualifies for technical support from SpEd Forms.

NOTE: Be sure to give your SpEd Forms Administrator clear and concise information. The better information you provide, the more likely your problem will be solved in a timely manner.

Step 3: Contact a Coordinator or Special Education Director

If the SpEd Forms Administrator is unavailable, please contact your special education coordinator or special education director. These people also qualify for technical support from SpEd Forms.

NOTE: SpEd Forms Inc. ONLY provides technical support to designated SpEd Forms Administrators, Special Education Coordinators and Special Education Directors. Your school district or organizational unit may have its own procedures. For example, most service cooperatives require questions to be directed to the SpEd Forms Administrator.

If your district or organizational unit does not have a designated SpEd Forms Administrator, please contact your Special Education Director. Your Special Education Director can contact SpEd Forms to designate a SpEd Forms Administrator. Your SpEd Forms Administrator does not need special training but should be accessible to teachers. Their role is to answer common questions and verify issues before contacting SpEd Forms technical support.


"I love the web based version - no upgrades, no backups - it's super!" John Degner from United South Central.